Pet Car Seat Carrier

- Water-repellent fabric (do not put it near the fire)
- Microfiber cushion (a new material microfiber cotton to keep warm and antibacterial processing function to prevent skin problems)
- Shoulder strap (use the headrest with a strap pad)
- Leather handles, strap pad and brand tag (Hand-made stitch)
- Rubber coated hardware to prevent scratching

Shipping:
Your order will be processed and shipped within 24 hours.

About shipping fees:
Orders over $59, get free shipping.
For orders under $59, our standard shipping fee is $7.99.

Returns & Exchange Policy:
If you have any quality issues with your order, please email us at support@vanpardo.com within 30 days after order fulfillment and we will promptly respond with instructions on how to exchange the product or process a refund.

Since we have multiple warehouse addresses, please contact us for the return address.

Please feel free to contact us with any questions. We are always here to help.

• How can I check the status of my order?

Once your order ships, you'll receive an email notification, which will provide a link to order tracking details. Occasionally, the carrier takes 1-2 business days to provide tracking info once your order ships. If you still have questions, reach out to support@vanpardo.com.

• How can I change my shipping address?

If you want to change your shipping address, please email support@vanpardo.com as soon as you can.

• Can I change or cancel my order?

Yes, if we're able to catch it in time, we can update your order! As soon as possible, please reach out to support@vanpardo.com.

• How do I make a return or exchange?

Since we have multiple warehouses, please contact our customer service email support@vanpardo.comand provide your order number to get the latest return address.

• What is the return & exchange policy?

We accept 30-day hassle-free Return Policy. If your order is within 30 days and the item is unused and unworn, we can offer a free return or exchange.

• Is there a faster express?

We provide standard time express (7-15 days) by default, if you want faster express time, you can choose our other two express services, the transit time is 6-10 days and 3-5 days respectively. Please visit our Shipping Policy for details